For all Fresh student managed properties, you should report all non-emergencies through the Fresh online maintenance software at https://freshsales.fixflo.com. This enables all queries to be recorded and handled quickly.
For Emergencies please note the following: -
Gas Leaks – 0800 111999
Locksmith (Lockout 24/7) – Stewart – 07791 093934
Plumbing (Heat Source Wales) – Matthew – 0333 5771600
Electrical / Fire & Smoke Alarms (AYB Electrical) – Jon – 07980 911710
PLEASE NOTE - If a contractor is called outside of normal working hours and it’s determined that the tenant(s) are at fault or that it was a non-emergency, any costs involved will be passed on for the tenant(s) to pay.
General Emergency Services
If there is a risk to life or the wellbeing of a child call 999. If you wish to contact the police for a non-emergency call 101.
The ABMU Health Board operates an out-of-hours GP service
Tel: 0330 123 9180
Emergency dental treatment (NHS Wales)
Some Student Essentials
Swansea University http://www.swan.ac.uk
Swansea Metropolitan University http://www.smu.ac.uk
Swansea City Council http://www.swansea.gov.uk
Swansea City Centre www.swanseacitycentre.com
Swansea Libraries http://www.swansea.gov.uk/index.cfm?articleid=397
Helpline for Nation Rail: +44(0)8457 484950
Yellow Cabs (Swansea City Centre) 01792 644446
Data Cabs ((Swansea City Centre) 01792 545460
Oyster Cabs (Mumbles & Gower) 01792 367777
Thank you for everything. The service, professionalism and effort has been above what would be expected. Thank you. Richard & Laura