Scott Palmer, Practice & Accounts Manager

Practice & Accounts Manager


Email :

Tel : 01792 464757 (Option 3).

My Background…


Born and bread in Swansea I started my working life in the retail industry and remained here for 8 years. I enjoyed dealing with customers on a day-to-day basis and developed a key customer skill set. My time in this busy environment with a high volume of sales taught me the importance of time-management and the need to have solid procedures.


Joining the Fresh Team…


Joined Fresh in April of 2014 as a general Accounts Administrator, learning the software thoroughly and working to adapt and improve procedures on an ongoing basis I have managed the client account through a time of high growth leading to a promotion to Accounts Manager in 2016.


My Department…


The Accounts Management department deals with all client related payments, ensuring landlords, contractors and related persons are paid regularly and on-time.  The nature of this work naturally extends to management of some general administration and work with the other department managers to keep steady flow of work from the point of instruction, maintaining a great working environment with strong motivation.


My Passion for Service…


From my early background in retail to my time at Fresh I have kept service as a top priority.    All aspects of our work within this department are kept to a high standard and this allows quick and concise responses when keeping clients informed.


My Personal Passions…


I like to use my free time to learn.  At present I am learning to speak Japanese, it has been a big challenge for me as language was never my strong point but I’m gradually getting there!  I also love to travel whenever I get the chance and I’m hoping to visit Beijing this year (2017).


Thank you for everything. The service, professionalism and effort has been above what would be expected. Thank you. Richard & Laura
Mr Richard Price-Deer
(Cae Castell, Loughor, Swansea)